This position serves as the Field Services Administrator and provides support for the improvement of collecting delinquent tax and non-tax debts. This position plans, organizes, and leads team activities to ensure the uniformity, mission, and accuracy of collection programs, including the following units: Western Region, Southeast Region, and Revenue Officers.

This position supervises and oversees performance of personnel, provides guidance, employee training, program reporting, and solves problems. This position promotes and maintains an environment conducive to continuous improvement, high performance, employee engagement, communication, and teamwork. In addition, this position works closely with bureau management to evaluate and formulate long-range plans and goals for the bureau.

Position Description (Download PDF reader)

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Education
Possession of a bachelor's degree in any major.

Experience

Note: A position is considered professional if the job requires a bachelor's degree. Qualifying ‘professional experience’ is only taken into consideration post-bachelor’s degree.

Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.

Education level typically acquired through completion of high school and two years of safety and regulatory or law enforcement experience at the 14 level; or, one year of safety and regulatory or law enforcement experience at the 15 level, may be substituted for the education and experience requirements.

Please attach a cover letter, detailed resume, and, if applicable, a copy of your OFFICIAL college transcript(s) to your application. Failure to do so may result in your application being screened out.)

Official Transcripts. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA). A scanned or electronic copy is acceptable, provided it contains the elements listed above. Review more information regarding official transcripts.

Foreign Transcripts. Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.

Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position. Relocation expenses are not reimbursed.

Hybrid Remote Work. This position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays. For remote work performance, this position requires a designated, secure, and appropriate workspace with reliable internet access (minimum 25 Mbps download, 5 Mbps upload). Remote work arrangements are subject to management approval and may be adjusted or discontinued at any time.

E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Interviews. Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary. Instructions and tips will be provided to all candidates scheduled for an interview using Microsoft Teams.

Fingerprinting. This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.

AI. The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process, including, but not limited to, responses to application questions, and responses to interview questions or exercises.

Your application for this position does not guarantee you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results; however, all applicants can view their application status in their NEOGOV profile.

View the job specification at: https://www.michigan.gov/-/media/Project/Websites/mdcs/JOBSPECS/S/StateAdministrativeManager.pdf (Download PDF reader)

Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator (Download PDF reader) for the agency that posted this position vacancy.