This position provides internal and external customer service support within the Central Office/Staff Development Unit (SDU) of Michigan Rehabilitation Services (MRS). Performs a variety of technical assignments in support of departmental programs, projects, services, and activities. Analyzes, tracks, plans and schedules training and events, and conducts additional functions for SDU. Assist Central Office staff with special projects and perform system testing for new initiatives on an as needed basis. Demonstrates discretion and practices a high level of confidentiality. Participates in program planning, budgeting, and evaluation to achieve continuous improvement. Serves as a back-up to staff whose primary responsibilities include providing technical assistance. Performs related work as assigned.

There is a possibility of a remote/hybrid schedule based on performance and operational need. However, all work must be performed in Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position.

Education

Education typically acquired through completion of high school.

Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

OR

Two years of experience performing administrative support activities equivalent to the 9-level in state service.

OR

Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.

Departmental Technician 10

Possession of a Bachelor’s degree and one year of professional experience may be substituted for the experience requirement.

Please attach a cover letter, detailed resume, and your official college transcript(s) to your application. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable, if it contains the elements listed above. The college/university does not have to send the transcript directly to LEO. For more information regarding official transcripts, click here (Download PDF reader) (Download PDF reader).

Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by the Council on Higher Education Accreditation (CHEA). Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.

Information provided in your application, resume, cover letter, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions. Unsupported responses may not be considered further.

All classified employees are subject to Civil Service Rule 2-8 Ethical Standards and Conduct and will be expected to disclose any personal and financial interests that may conflict with official duties as a classified employee.

All newly hired state employees are required to submit and pass a pre-employment drug test prior to their actual appointment. Certain positions within the Michigan Department of Labor and Economic Opportunity may also require state criminal, fingerprint-based and driving record background checks. Any position offer will be conditional until results of the background checks and drug test indicate eligibility for employment.

The Michigan Department of Labor and Economic Opportunity participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Applications must be submitted through NEOGOV. If you have questions or need assistance uploading and/or attaching your documents, please contact the NEOGOV applicant support at 855-524-5627.

Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator (Download PDF reader) for the agency that posted this position vacancy.