COMMUNITY DEVELOPMENT SPECIALIST
California Association for Local Economic Development
Job Description
*****SALARY & COLA INCREASES EFFECTIVE FIRST FULL PAY PERIOD FOLLOWING JULY 1, 2026.
Under general supervision, performs a wide variety of paraprofessional duties in support of the Community Development Department services and functions; provides customer service to applicants, developers, consultants, the general public, and outside organizations and agencies regarding City codes, policies, standards and processes; and performs related duties as assigned.
Knowledge of: Basic issues, concepts, procedures and practices related to the area of assignment; customer service and public relations principles and practices; office procedures, methods, and equipment including computers; basic computer applications such as word processing, spreadsheets, and databases; records management principles and procedures including record keeping and filing principles and practices; methods of proper telephone
etiquette; mathematical principles; basic principles of business letter writing and report preparation; English usage, spelling, grammar, and punctuation; basic constructions methods and terminology;
Ability to: Performs a variety of paraprofessional duties of a general and specialized nature in support of the Community Development Department; provide effective and courteous customer service to external and internal customers; learn the organization, operation and services of the City; learn to correctly interpret and apply general administrative and departmental policies and procedures; respond tactfully, clearly, concisely, and appropriately to job related queries and problems from other City staff, the general public and outside agencies; accurately count, record and balance assigned transactions; prepare routine correspondence and memorandum; establish and maintain a filing system; communicate clearly andconcisely, both orally and in writing.
PhysicalandEnvironmentalDemands: Sufficient physical ability to work in an office setting: sit, stand, walk, reach, twist, turn, kneel, bend, squat, stoop for prolonged period of time, and/or strength and agility to lift up to 50 lbs of computer equipment.Examples of Duties Performed
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The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices.
- Interacts with the public or internal customers over the telephone or at a public counter; answers questions, conducts transactions, and provides concise and correct information to customers and the public; assists the public in understanding and filling out a variety of applications to ensure completeness, consistency, and compliance with all regulations and requirements.
- Interprets or explains Departmental policies, procedures, regulations and codes to the public.
- Processes Home Occupation permits and renewals, commercial business permits, and business licenses.
- Collects fees for permits that are issued; prepares receipts or invoices, reconciles and balances accounts or statements; monitors Departmental monthly balances of projects and general ledger accounts and coordinating with the Finance Department.
- Composes letters, memos, reports, or other written material from general instruction in accordance with established policy and/or procedure; determines appropriate form of letter or notice to send to clients, applicants or other respondents; reviews, proof reads and edits documents and correspondence to ensure proper grammar, spelling, punctuation, format and completeness.
- Compiles and copies information and sends materials in response to routine public records request.
- Maintains accurate and up-to-date office files, records,and logs for assigned areas; develops, prepares, and monitors various logs, accounts, and files for current information including manual and computer logs of documents processed.
- Compiles, prepares and enters data into a computer from sources including a ccounting, statistical, project logs, and related documents; creates and maintains computer based tracking information and reports including assigned database, records, and lists; creates standard statistical spreadsheets; inputs corrections and updates; verifies data for accuracy and completeness.
- Maintains calendar of activities, meetings, and various events for assigned staff; coordinates meetings with other City departments, the public, and outside agencies; coordinates and arranges special events asassigned.
- May serve as secretary of Planning Commission meetings asassigned; may act as a liaison to planning commission members; may assists in preparing and distributing agenda packets and correspondence; may take and maintain record of minutes and complies with meeting notice-posting requirements.
- Establishes and maintains traditional and automated filing systems by preparing new file folders and sorting, filing, shelving or storing materials; checks accuracy and completeness of information being filed.
- Maintains inventory of office supplies, completes forms for ordering materials or supplies, and follow upon delivery of ordered materials.
- Performs related duties as assigned.
Minimum Qualifications
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Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: High school diploma or equivalent is required.
Experience: Two years of progressive responsible general office support and clerical experience is required. Experience working and providing assistance to the public in a planning, building or engineering office is highly desirable.
License;Certificates;SpecialRequirements: A valid Class C California driver's license. Work may be required on evening meetings.